5 Marketing Strategies to Grow Your 3PL’s Customer Base

Successful marketing strategies start at the heart of your business. Later on, it resonates with your customers. Discovering how to attract customers to your 3PL will help increase profits. It will also help you to maintain customer satisfaction. This way, you can take customer service to the next level. This can be done by adjusting your inventory and choosing the right 3PL software. Here are 5 marketing strategies to grow your 3PL’s customer base.

Outreach Marketing

Outreach marketing is an effective strategy to grow your customer base. It involves reaching out to prospects and providing valuable content. This could be blog posts, helpful articles, or relevant news stories. As you’re writing content, consider the following:

  • How can I provide value? What do my target audience members want to know?
  • Is there anything I should avoid doing? What are some common mistakes made in similar industries?
  • Will this content be accessible to the target audience (e.g., does it have a mobile-friendly design)?

It’s also essential to track your outreach activities. This will allow you to see what works best for each prospect and adjust accordingly. A tool like Hubspot Sales is excellent for monitoring these kinds of efforts. This will enable you to keep track of tasks assigned on specific projects. A person can also track assignments and when the task completion times. 

Inbound Marketing

Inbound marketing focuses on creating quality content on your website. Th content should attract customers to your business.

When done well, this strategy can be highly effective in attracting new customers. Plus, it can help in building loyalty among existing clients. Inbound marketing is not an overnight process. It takes time and effort to create good content that people want to read or watch (and then share with others). However, if you take the time to do this right, it can pay off big-time. 

Email Marketing

Email marketing is a powerful tool for 3PLs to grow their customer base. If it is done right, email marketing can help you.

Email marketing isn’t just about sending a few promotional emails. It is more of creating an ongoing relationship with your customers. Hence, they know they can count on you when they need something shipped or stored. You must understand who your audience is to make decisions on sending emails.

Email marketing is a proven way to reach customers, but it’s not always easy. To help you make the most of your email marketing campaign, here are some tips for growing your 3PL customer base.

Here are some ways to make it work for you:

1. Create a newsletter that’s engaging, useful, and timely. Include content that reflects the interests of your target audience. Such content may include tips on saving money on shipping or articles about trends in the industry.

2. Run contests with prizes relevant to your industry, like business books or branded swag. This will encourage customers to share the contest with their friends and colleagues. This, in turn, will lead to more sales opportunities down the line!

3. Send emails out at regular intervals—once every two weeks is a good start. Ensure you include an incentive (like an offer code). This will make people take advantage of whatever they’re offering. 

Referral Marketing

Referral marketing is a great way to grow your customer base. Referrals are free and can be very effective marketing tools for 3PLs.

3PLs can use referral marketing in several ways. The first way is by asking current customers for referrals directly. This method is most effective when satisfied customers are willing to refer your business. They believe in what you do and know others will benefit from it. You can ask them if they would mind sending an email or giving the name of their friend or colleague who might be interested in using your services. Ask them what they like best about working with your company and what they think would be most helpful in making the referral decision.

Another way 3PLs can use referral marketing is by creating an employee referral program. The program should reward employees each time they refer someone new who signs up for services with the company. Doing this will encourage existing employees to promote your brand. They know an incentive will benefit them directly (i.e., extra pay). You could even offer additional incentives such as prizes or gift cards for top performers!

Social Media Marketing

Social media is an essential tool for business. Use it to grow your customer base and deepen engagement with existing customers.

  • Post engaging content to build trust and earn brand loyalty.
  • Offer customer service on social media channels. This is particularly useful for companies in high-demand industries such as 3PLs. This is where customers often need quick answers on many issues.
  • Use social media to extend your website’s marketing efforts by sharing blog posts. You can also share other informative content that provides value to potential customers. Th goal is to ensure they keep them coming back regularly, so they don’t forget about you!

Paid Advertising on Social Media

Paid advertising on social media is an excellent way to reach your ideal customer. Social media platforms allow you to target customers based on their location. Other factors include demographics, interests, and behavior. This can be a cost-effective way to reach new clients if you have a clear picture of your ideal client.

Webinars and E-books

Webinars and e-books are on of the best marketing strategies a company can adopt. They are a great way to get your company’s name to engage your audience and show them how great you are at what you do. Then webinars and e-books are the way to go. They allow you to educate your customers on specific topics. At the same time, you can enable them to ask questions and learn more about what you do. Webinars and e-books are also a great way to convert leads into sales.


Marketing is about building relationships with customers. To grow your 3PL’s customer base, cultivate meaningful marketing Strategies. This can be done through various methods. The methods can range from building trust on social media to conducting outreaches. Which method is correct for you? The bottom line is that choosing the right marketing strategy that meets your t is critical—contact sales support for more details.

Recent Content